By telephone: +44 (0)1603 784825
By post, or car:
Coastal Stained Glass
We accept instructions to make lamps or windows, on the following conditions.
1. Once a design and its colour scheme are agreed, any changes will result in a price increase.
2. All deposits are NON refundable.
3. No time limit for construction can be accepted.
We are not always open, so please telephone before traveling.
4. Commissions despatched by carrier or post are despatched at CUSTOMER'S RISK.
5. All commissions are C.O.D.
We accept instructions to repair lamps or windows, on the following conditions.
1. While best efforts are made to minimise further damage, all repairs are carried out at owner's risk.
2. Glass is matched as best we can, and significant changes of glass will be pre-advised to owners.
3. Where high value lamps are left with us, owners should ensure that their insurance covers them to leave the lamp.
4. It is recommended that all repairs be delivered and collected by hand.
Postage or transport by carrier is at owner's risk, under all conditions.
Lamp shades are insured for £100 for non-delivery (disappearing en-route)(More by prior arrangement).
Lamps or panels transported by carrier cannot be covered for damage, and this is at your risk. Best efforts are made to ensure that your parcel arrives safely.
5. All repairs are C.O.D.
IMPORTANT NOTE: Once a request for payment and/or collection is made the repair is prepared for departure.
In ALL cases where payment is not received within 42 days of the first request, the repaired item may be sold to defray expenses.